Training - General Courses
We have effectively utilised the wealth of experience gained from working within a variety of markets and industries: The Financial Services, Retail, Banking, Product providers and local Government. And together with qualified trainers, this has enabled us to formulate a range of successful courses specifically tailored for the benefit of various levels of staff and within a wide range of industries.
Whilst we constantly strive to update and evolve all of our courses, we are pleased to provide the following range of courses:
Developing Management Skills
(General)One-day course designed to refresh, improve and positively empower the management skills of individuals. This is an interactive course of benefit to all management personnel.
Selling Skills Course
(General)This half-day interactive course identifies and instils the key success factors to enhance and improve selling skills. This short and effective course, has received excellent feedback.
Time Management
(General)One-day course is designed to tackle the growing problem of effective time management and prioritising workloads. Of benefit to all, if only you can spare the time to attend!
Business Development
(General)Do you know where your business is going? Do you have a business plan for the year? This course shows you how to create one and helps you develop effective aims and goals for your own business.
C.V. Composition and Interviewing Skills
(General)This one-day course is aimed at helping those seeking employment. With useful tips and guidance in compiling a professional and effective CV, and preparing individuals own skills and awareness for successful and positive Interviews. If you're looking for a new job, or career change, this is for you..
Customer Service Course
(General)A one-day course designed to provide customer-facing staff with the skills to handle customers efficiently, effectively and courteously. It includes sessions on dealing with difficult customers and handling complaints. This is an interactive and enlightening course receiving great feedback.
Motivation Course
(General)This one-day course is designed to improve communication and win co-operation by understanding exactly what motivates the people in your team/office, how to deal with demotivated people, and how best to reward exceptional performance to maintain motivation.
Driving Theory Test Course
(General)This one-day intensive course provides extra help, support and assistance for you when preparing for your Theory Test. It includes sessions on the key areas associated with the Highway Code, Hazard perception & awareness skills, and includes exam technique tips.
Note: Each course includes a comprehensive workbook, exercises to complete, handouts and notes. Plus, tea & coffee, and for all day courses, a buffet lunch.
Please contact us for more details, and particularly if you would prefer the course to be run in-house.